Privacy Policy

 

Effective Date: August 28th, 2025

Last Updated: November 15th, 2025

 

American Accent Training with Jess (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, enroll in courses, book coaching sessions, or interact with our Services.

1. Information We Collect

We may collect the following types of information:
Personal Information: Name, email address, billing information, audio recordings, and other details you provide when registering for courses, booking coaching, or subscribing to our email list.

Payment Information: Payments are processed securely by third-party providers (Stripe, PayPal). We do not store your credit card details.

Audio Data: This includes voice recordings, accent review submissions, and session recordings that you voluntarily provide as part of coaching or course participation.

Usage Data: Information about how you interact with our site, such as pages visited, time spent, and clicks (collected via cookies, analytics tools, or pixels).

2. How We Use Your Information

We use your information to:
-Provide access to our courses, coaching, and materials
-Process payments and manage purchases
-Communicate with you regarding updates, customer support, and promotions (if you’ve opted in)
-Improve our website, services, and user experience
-Comply with legal obligations
-Provide personalized Accent Reviews, feedback, and coaching services
-Add educational feedback recordings to the private Members Library unless a private option is requested

 

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:
Service providers (e.g., Kajabi, Stripe, PayPal, email marketing tools) who help us deliver our Services
Legal authorities if required by law or to protect our rights
Analytics and marketing partners (e.g., Google Analytics, Facebook Pixel) if you’ve accepted cookies

Voice recordings or Accent Reviews are only shared inside the private Members Library for educational purposes, unless you request a private review.
We do not share your recordings publicly without your written consent.

4. Cookies & Tracking

Our website may use cookies, pixels, and similar tracking technologies to:
Remember your preferences
Analyze website traffic and performance
Deliver relevant ads on third-party platforms
You can disable cookies in your browser settings, but some features may not work properly. 

5. Email & Communication Preferences

If you join our mailing list, you may receive newsletters, promotions, or course updates. You can unsubscribe at any time using the link in each email or by contacting us directly.

6. Data Retention & Security 

We retain personal data only as long as necessary to provide our Services or comply with legal obligations. We use industry-standard measures (SSL encryption, secure payment processors, and trusted third-party providers) to protect your data.

Audio recordings submitted for Accent Reviews or coaching may be retained as part of your student record unless you request deletion.

7. Your Rights 

Depending on your location, you may have rights to:
Request access to the data we hold about you
Ask us to correct, update, or delete your data
Withdraw consent for email marketing at any time
To exercise these rights, please contact us at the email below.

8. Children’s Privacy 

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from children.

9. Changes to This Policy 

We may update this Privacy Policy periodically. The most recent version will always be posted on this page.

10. Contact Us 

If you have questions about this Privacy Policy, please contact us:

📧 [email protected]

📍 1398 Ch Ste-Foy, Unit #245 • Quebec, QC • G1S 2N6